Terms & Conditions

istanbultours.org is the web page of Evre Seyahat Turizm İç ve Dış. Tic. Ltd. Şti. Travel Company.

Reservation Deposit
Space may be secured upon receipt of 50% of entire tour cost . Deposits must be received within 3 days of booking.
Early booking may be secured upon receipt of 100% of entire tour cost . Deposits must be received within same day of aggrement, otherwise prices can be change and the difference will be requested.

Balance payments should be received when customer decide to book the tour. If the reservation is made just for a while before departure, a full payment must be made at the time of booking.

Cancellation and Refunds
Cancellation must be made in writing and signed by the tour participant in the event that a tour participant cancels his or her reservation, the fallowing fees will apply. Cancellation must be received in writing more than 30 days prior to departure. If your request is received within 30 days, the fallowing fees will apply:

Days before date of departure      % of Entire Tour Cost
30 days                                                No Penalty
25 - 21 days                                        30 %
20 - 15 days                                        50 %
Less than 14 days                            100 %
Early booking (special offers) prices are non refundable.

Responsibilities / Consumer Disclosure Notice
istanbultours.org, and / or its agents act only as an agent for the hotels, airlines, bus companies, ship lines, owners or contractors providing accommodations, transportation or other services, receipts and contracts issued by istanbultours.org are subject to any all tariffs, term and conditions under which any accommodations, transportation and any other service what so ever are provided by such hotels, airlines bus companies, railroads, ship lines, or owners or contractors or by any person in their employ.

By acceptance of tour membership, receipts, contracts and tickets, the tour member agrees that istanbultours.org, and/or its agents assume no liability for any loss, injury or damage to a person, property, or otherwise any connection with any accommodations, transportation, or other service, resulting directly or indirectly from any acts of Nature, dangers incident to the sea, fire, breakdown in machinery or equipment, acts of government or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikers, riots, thefts, pilferage, epidemics, quarantines, medical or custom regulations, defaults, delays, or cancellations of or changes in itinerary or schedules, or from any causes beyond istanbultours.org’s control or for loss damage resulting from insufficient, improperly, issued passports, visas or other documents, and that istanbultours.org and/or its agents assume no liability for any additional expenses, or liability sustained or incurred by the tour member as a result of any foreign causes.

is neither responsible nor liable for defaults of those persons / companies not directly under control of istanbultours.org. The prices of the tours are based on tariffs and exchange rates in effect at time of printing and subject to adjustment in the evening of any change therein. istanbultours.org reserves the right to substitute hotels with best available alternatives and make any changes in the itinerary where deemed necessary or caused by airline schedules or other reasons and a refund of unused land tour services is the limit of istanbultours.org’s liability.

Important Notice
istanbultours.org reserves the right to decline, accept or retain any person as a tour passenger should such person’s health, mental condition, physical infirmity or general attitude impede the operation of the tour or the rights, welfare or enjoyment of other tour passengers
There is no refund for no-shows. All arrangements are on inclusive basis, hence no refund can be considered for any absence from the tour, any unused meals or services.

Travel Insurance
We highly recommend that you purchase comprehensive travel insurance before departure. For additional information; please send an email to:info@istanbultours.org